5 Series 500A11

5 Series 500A11

All-In-One
28 EER
4.8 COP
The smarter choice

The 5 Series 500A11

The perfect balance
5 series The perfect balance

The 5 Series represents some of our best features and efficiencies yet. The 500A11 is a versatile geothermal heat pump that's available in single speed or dual capacity in a range of sizes and configurations for convenient installation in any home. No matter what climate you live in, your WaterFurnace system will deliver.

Whole Home Comfort
One System for Whole Home Comfort

The 5 Series 500A11 provides forced air heating, air conditioning, and even generates a portion of your home's hot water — all from a single unit. You'll experience a level of comfort and savings that's far greater than any ordinary system without the risks of utilizing fossil fuels.

Amazing Efficiency
Dual capacity for Amazing Efficiency

While traditional conditioning systems typically run at one speed, the 500A11 operates in two speeds — high and low for greater comfort and efficiency. It'll run most often in low speed to keep your home consistent and efficient but will switch over to high speed in instances where the home needs more conditioning.

Comfortable from anywhere
Comfortable from anywhere

Imagine a platform that can provide detailed feedback of your system in real-time and the tools to control it all from any web-enabled smart phone, tablet, or computer. That's Symphony. Receive alerts and service reminders via email, text message, and in-app notifications — for you and your contractor.

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More than efficient

The 5 Series surpasses 28 EER in cooling and 4.8 COP in heating. Thanks to the consistent temperature of the earth, geothermal is more than twice as efficient at cooling than any ordinary heat pump or air conditioner and more than five times as efficient at heating than any traditional fossil fuel furnace.

One unit, many functions
One unit, many functions

WaterFurnace geothermal heat pumps provide forced air heating, air conditioning, and can even generate a portion of your home's hot water — all from a single unit. One piece of equipment replaces your outdated fossil fuel furnace and loud inefficient outdoor air conditioner.

Breathe easier
Breathe easier

Large, high efficiency MERV 11 filters come standard with our units to provide exceptional indoor air quality and protect your family from dust and pollen. WaterFurnace units also circulate air more often, further filtering the air.

Hot water assist
Hot water assist

With an optional hot water assist, the 5 Series preheats your water and delivers it to your water heater. A sophisticated microprocessor controls and monitors heat pump conditions and determines when there is excess heat available to route to the hot water heater. This allows you to utilize heat in the most efficient way possible.

IntelliZone2
72
68
71
IntelliZone2

The IntelliZone2 gives you the power to precisely control temperatures in up to 4 different areas. The result is the ultimate in comfort and cost savings.

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Amazing lifespan
Amazing lifespan

According to the American Society of Heating, Refrigerating, and Air Conditioning Engineers, geothermal units have an average equipment life of 25 years while the underground loop system has a rated material life of more than 100 years.

Other 500A11 Features
AID Port
AID Port

WaterFurnace is the first to offer an external communication port, which allows service and diagnosis of our units without ever having to open them.

Aurora Controls
Aurora Controls

Aurora provides full two-way communication between components, advanced operating logic and robust troubleshooting capabilities. It adds support for energy monitoring, advanced hot water generation, Symphony, and the IntelliZone2 zoning system.

IntelliStart
IntelliStart

This optional soft starter reduces start-up amperage by up to 60% of normal draw to reduce noise, eliminate light flicker, and increase compressor life.

VS Blower Motor
VS Blower Motor

A variable speed ECM motor runs at only the speed needed for maximum efficiency and savings. Other choices include a standard PSC or high efficiency 5-Speed ECM blower motor for comfort and quiet operation.

A Tough Exterior
A Tough Exterior

The cabinet comes with a professional grade finish for long-lasting beauty and protection. The system is fully insulated for quiet operation with cleanable foil-backed insulation.

All-Aluminum Air Coil
All-Aluminum Air Coil

5 Series units feature aluminum air coils for durability and extended system life. Formicary corrosion is a thing of the past!

10 year warranty
10 Year Warranty

5 Series units come standard with a 10-year warranty on all parts and a 5-year warranty on labor. An optional 10-year parts with 10-year labor warranty is also available.

Model
Series
Sizes
Efficiency1
Refrigerant
Compressor
Blower
Cabinet Configuration
Stages
Controls
Air Coil
Hot Water Generation
Auxiliary Heat2
Zone Control
ENERGY STAR® Certified3
5 Series 500A11 5 Series 500A11
Model

500A11

Series

5 Series

Sizes

1 to 6 ton single speed
(9 sizes)

2 to 6 ton dual capacity
(5 sizes)

Efficiency1

Up to 4.8 COP

Up to 28.0 EER

Refrigerant

R-410A

Compressor

High-efficiency scroll (single speed & dual capacity)

Blower

Premium variable speed ECM

5-Speed ECM

Optional PSC in single speed units

Cabinet Configuration

Vertical top, bottom, or rear flow

Horizontal end or side discharge

All left or right return

Stages2

3 heat*

2 cool

Controls

Aurora Base Controller

Optional Aurora Advanced Controller with energy monitoring

Optional performance monitoring

Optional refrigeration monitoring

Aurora Interface Diagnostic (AID) Tool

Onboard diagnostics

Air Coil

All-aluminum

Hot Water Generation

Optional, internal mount pump

Auxiliary Heat

Optional, internal mount on vertical

Zone Control

IntelliZone2 (up to 4 zones)

ENERGY STAR® Certified3

Yes, all ECM models and most PSC models

Notes:

  1. AHRI 13256-1 (GLHP) for water-to-air units. AHRI 13256-2 (GLHP) for water-to-water units.
  2. With auxiliary heat where applicable
  3. Closed earth loop rating points
Symphony Home Energy Management
Symphony Home Energy Management

Symphony is a cloud and Wi-Fi based platform that gives you access to the comfort system from practically anywhere. It provides control over the entire geothermal system-not just the temperature as in other 'smart thermostat' systems.

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IntelliZone2 Zoning System
IntelliZone2 Zoning System

Unique among zoning systems, IntelliZone2 is controlled from a beautiful color touch-screen thermostat. Its 4.3" display can be customized with images like family photos.

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Advanced Communicating Thermostat
Advanced Communicating Thermostat

This beautiful communicating color touch-screen thermostat is great for 5 Series units and offers intuitive comfort control.

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Dedicated hot water
Dedicated Hot Water

Add a 5 Series 500W11 hydronic unit to provide a dedicated source of hot water for your home.

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GeoTank Hot Water Storage Tank
GeoTank Hot Water Storage Tank

The perfect choice for storing hot water generated from the system or for geothermal hydronic systems.

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