5 Series 500RO11

5 Series 500RO11

Split
25.3 EER
4.4 COP

The smarter choice The 5 Series 500RO11 Outdoor Split

Outdoor unit
5 series Great performance

The 5 Series represents some of our best features and efficiencies yet. The 500RO11 is a versatile outdoor split geothermal heat pump that's available in a range of sizes for convenient installation in any home. And since the unit sits outdoors, it's perfect for homes with limited utility space.

Perfect solution for lack of storage space
Versatile Installation with Split Configuration

The 500RO11 Outdoor Split can be installed with either the 5 Series SAH Air Handler for forced air heating & cooling, or it can be installed in conjunction with an existing fossil fuel furnace for a dual fuel application.

Perfect solution
Air handler For limited space

The 5 Series SAH Air Handler is a perfect match for the 500RO11. It features an ECM blower motor for the ultimate in efficiency and electric backup heat for those rare instances where you need an extra boost of heating.

Dual Fuel
Dual Fuel Applications

By installing the 500RO11 with the WaterFurnace A-Coil (cased or uncased) and an existing fossil fuel furnace, the system can select the most efficient method of heating and switch between fossil fuel and geothermal. Perfect for colder climates, a dual fuel application will always keep you warm and cozy.

Smart and flexible

Since the compressor section is separate from the forced air component of your system, installation is flexible and convenient. For example, if you place the 500RO11 Outdoor Split just outside your home you can house the 5 Series SAH Air Handler in the attic or crawlspace to utilize your space effectively.

Save more
Save more

Geothermal heat pumps are not only the most comfortable way to heat and cool, they're also the most cost effective. They're versatile enough to excel in almost any home or any environment, and you'll find geothermal in more than 1 million households across Canada and all 50 U.S. states.

Comfortable from anywhere
Comfortable from anywhere

Imagine a platform that can provide detailed feedback of your system in real-time and the tools to control it all from any web-enabled smart phone, tablet, or computer. That's Symphony. Receive alerts and service reminders via email, text message, and in-app notifications — for you and your contractor.

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IntelliZone2
72
68
71
IntelliZone2

The IntelliZone2 gives you the power to precisely control temperatures in up to 4 different areas with the 5 Series Outdoor Split. The result is the ultimate in comfort and cost savings.

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Years of durability
Years of durability

The 500RO11 cabinet is fabricated from heavy-gauge steel and finished with a corrosion-resistant polyester coating to provide years of durability and beauty. The cabinet features a natural paint color and is fully-insulated.

Other 500RO11 Features
IntelliStart
IntelliStart

This optional soft starter reduces start-up amperage by up to 60% of normal draw to reduce noise, eliminate light flicker, and increase compressor life.

Scroll Compressor
Scroll Compressor

For superb efficiency and reliability, high efficiency scroll compressors are featured in the 500RO11 Outdoor Split. All compressors are double isolation mounted for extra quiet operation.

Aurora controls circuitboards
Aurora Controls

Aurora provides full two-way communication between components, advanced operating logic and robust troubleshooting capabilities. It adds support for energy monitoring, advanced hot water generation, Symphony, and the IntelliZone2 zoning system.

A Tough Exterior
A Tough Exterior

The cabinet comes with a professional grade finish for long-lasting beauty and protection. The system is fully insulated for quiet operation with cleanable foil-backed insulation.

Internal flow center
Internal Flow Center

The flow center is conveniently mounted within the cabinet, eliminating the need for any indoor loop piping. The loop pipes enter the unit through an opening in the bottom panel.

10 year warranty
10-year warranty

5 Series units come standard with a 10-year warranty on all parts and a 5-year warranty on labor. An optional 10-year parts with 10-year labor warranty is also available.

Model
Series
Sizes
Efficiency1
Refrigerant
Compressor
Blower
Cabinet Configuration
Stages
Controls
Air Coil
Hot Water Generation
Auxiliary Heat2
Zone Control
ENERGY STAR® Certified3
5 Series 500RO11 5 Series 500RO11
Model

500RO11

Series

5 Series

Sizes

2 to 6 ton dual capacity
(5 sizes)

Efficiency1

Up to 4.4 COP

Up to 25.3 EER

Refrigerant

R-410A

Compressor

High-efficiency scroll

Blower

Variable speed ECM when mated to SAH air handler

Cabinet Configuration

Compact outdoor unit

Stages2

3 heat*

2 cool

Controls

Air Coil

All-aluminum with SAH air handler

Hot Water Generation

No

Auxiliary Heat

Yes, with SAH air handler

dual fuel option

Zone Control

IntelliZone2 (up to 4 zones)

ENERGY STAR® Certified3

Yes, all sizes with SAH air handler or WaterFurnace A-Coil

Notes:

  1. AHRI 13256-1 (GLHP) for water-to-air units. AHRI 13256-2 (GLHP) for water-to-water units.
  2. With auxiliary heat where applicable
  3. Closed earth loop rating points
Symphony Home Energy Management
Symphony Home Energy Management

Symphony is a cloud and Wi-Fi based platform that gives you access to the comfort system from practically anywhere. It provides control over the entire geothermal system-not just the temperature as in other 'smart thermostat' systems.

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IntelliZone2 Zoning System
IntelliZone2 Zoning System

Unique among zoning systems, IntelliZone2 is controlled from a beautiful color touch-screen thermostat. Its 4.3" display can be customized with images like family photos.

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Dedicated hot water
Dedicated Hot Water

Add a 5 Series 500W11 hydronic unit to provide a dedicated source of hot water for your home.

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Advanced Communicating Thermostat
Advanced Communicating Thermostat

This beautiful communicating color touch-screen thermostat is great for 5 Series units and offers intuitive comfort control.

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