5 Sereis 500R11

5 Series 500R11

Split
25.3 EER
4.4 COP
The smarter choice

The 5 Series 500R11 Indoor Split

Great performance
5 series Great performance

The 5 Series represents some of our best features and efficiencies yet. The 500R11 is a versatile split geothermal heat pump that's available in single speed or dual capacity in a range of sizes for convenient installation in any home.

Split Configuration
Versatile Installation with Split Configuration

The 500R11 Indoor Split can be installed with either the 5 Series SAH Air Handler for forced air heating & cooling, or it can be installed in conjunction with an existing fossil fuel furnace for a dual fuel application.

Perfect for limited space
Air handler For limited space

The 5 Series SAH Air Handler is a perfect match for the 500R11. It features an ECM blower motor for the ultimate in efficiency and electric backup heat for those rare instances where you need an extra boost of heating.

Dual Fuel Applications
Dual Fuel Applications

By installing the 500R11 with the WaterFurnace A-Coil (cased or uncased) and an existing fossil fuel furnace, the system can select the most efficient method of heating and switch between fossil fuel and geothermal. Perfect for colder climates, a dual fuel application will always keep you warm and cozy.

Smart and Flexible

Since the compressor section is separate from the forced air component of your system, installation is flexible and convenient. For example, if you place the 500R11 Indoor Split in a closet, you can house the 5 Series SAH Air Handler in the attic or crawlspace to utilize your space effectively.

Hot Water Assist
Hot Water Assist

With an optional hot water assist, the 5 Series preheats your water and delivers it to your water heater. A sophisticated microprocessor controls and monitors heat pump conditions and determines when there is excess heat available to route to the hot water heater. This allows you to utilize heat in the most efficient way possible.

Comfortable from anywhere
Comfortable from anywhere

Imagine a platform that can provide detailed feedback of your system in real-time and the tools to control it all from any web-enabled smart phone, tablet, or computer. That's Symphony. Receive alerts and service reminders via email, text message, and in-app notifications — for you and your contractor.

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IntelliZone2
72
68
71
IntelliZone2

The IntelliZone2 gives you the power to precisely control temperatures in up to 4 different areas with dual capacity systems and 2 different areas with single speed units. The result is the ultimate in comfort and cost savings.

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Amazing lifespan
Amazing lifespan

According to the American Society of Heating, Refrigeration, and Air Conditioning Engineers (ASHRAE), geothermal units have an average equipment life of 25 years while the underground loop system has a rated material life of more than 100 years.

Other 500R11 Features
AID Port
AID Port

WaterFurnace is the first to offer an external communication port, which allows service and diagnosis of our units without ever having to open them.

IntelliStart
IntelliStart

This optional soft starter reduces start-up amperage by up to 60% of normal draw to reduce noise, eliminate light flicker, and increase compressor life.

Scroll compressor
Scroll compressor

For superb efficiency and reliability, high efficiency scroll compressors are used in both single and dual capacity units. All compressors are double isolation mounted for extra quiet operation.

Aurora Controls
Aurora Controls

Aurora provides full two-way communication between components, advanced operating logic and robust troubleshooting capabilities. It adds support for energy monitoring, advanced hot water generation, Symphony, and the IntelliZone2 zoning system.

A Tough Exterior
A Tough Exterior

The cabinet comes with a professional grade finish for long-lasting beauty and protection. The system is fully insulated for quiet operation with cleanable foil-backed insulation.

10 year warranty
10 Year Warranty

5 Series units come standard with a 10-year warranty on all parts and a 5-year warranty on labor. An optional 10-year parts with 10-year labor warranty is also available.

Model
Series
Sizes
Efficiency1
Refrigerant
Compressor
Blower
Cabinet Configuration
Stages
Controls
Air Coil
Hot Water Generation
Auxiliary Heat2
Zone Control
ENERGY STAR® Certified3
5 Series 500R11 5 Series 500R11
Model

500R11

Series

5 Series

Sizes

2 thru 6 ton single speed
(7 sizes)

2 to 6 ton dual capacity
(5 sizes)]

Efficiency1

Up to 4.4 COP

Up to 25.3 EER

Refrigerant

R-410A

Compressor

High-efficiency scroll

Blower

Variable speed ECM with SAH air handler

Cabinet Configuration

Compact unit

Stages2

3 heat*

2 cool

Controls

Aurora Base Controller

Aurora Interface Diagnostic (AID) Tool

Onboard diagnostics

Air Coil

All-aluminum with SAH air handler

Hot Water Generation

Optional, internal mount pump

Auxiliary Heat

Yes, with SAH air handler

dual fuel option

Zone Control

IntelliZone2 (up to 4 zones)

ENERGY STAR® Certified3

Yes, all sizes with SAH air handler or WaterFurnace A-Coil

Notes:

  1. AHRI 13256-1 (GLHP) for water-to-air units. AHRI 13256-2 (GLHP) for water-to-water units.
  2. With auxiliary heat where applicable
  3. Closed earth loop rating points
Symphony Home Energy Management
Symphony Home Energy Management

Symphony is a cloud and Wi-Fi based platform that gives you access to the comfort system from practically anywhere. It provides control over the entire geothermal system-not just the temperature as in other 'smart thermostat' systems.

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IntelliZone2 Zoning System
IntelliZone2 Zoning System

Unique among zoning systems, IntelliZone2 is controlled from a beautiful color touch-screen thermostat. Its 4.3" display can be customized with images like family photos.

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Advanced Communicating Thermostat
Advanced Communicating Thermostat

This beautiful communicating color touch-screen thermostat is great for 5 Series units and offers intuitive comfort control.

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Dedicated hot water
Dedicated Hot Water

Add a 5 Series 500W11 hydronic unit to provide a dedicated source of hot water for your home.

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GeoTank Hot Water Storage Tank
GeoTank Hot Water Storage Tank

The perfect choice for storing hot water generated from the system or for geothermal hydronic systems.

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