The Wi-Fi based platform lets installing contractor technicians and consumers remotely monitor WaterFurnace units—for greater control, customized comfort, real-time diagnostics, and streamlined repairs.
Fort Wayne, IN – WaterFurnace International, Inc., the leading manufacturer of geothermal and water source heat pumps is proud to promote the release of the Symphony 3.0 Platform (Contractor Portal and Home Comfort Platform)—available for 3, 5 and 7 Series and water to water WaterFurnace geothermal units. This Wi-Fi-enabled, cloud-based platform is the most advanced diagnostics and control system in the HVAC industry, giving installing contractor technicians and consumers greater control, monitoring, and diagnostic capabilities. Version 3.0 includes improved historical data access and fault code search, and downloadable reports among other things. By harnessing the power of Aurora controls via the Aurora Weblink Router, Symphony lets end users easily monitor and control their WaterFurnace geothermal system from anywhere, using a laptop, smartphone, or tablet. It also gives technicians access to greater system data, insights, and diagnostics to streamline maintenance and repairs—monitoring 3 times more data than any competitor.
With Symphony Home Comfort Platform, consumers can remotely control temperatures and programs for up to six zones (with the IntelliZone2 zoning system), observe and track their unit’s energy use for the last 25 months over any date range, and receive alerts and service reminders via email, text, or push notification. Symphony also simplifies repairs and maintenance by giving installing contractor technicians remote, real-time access to information. By remotely accessing fault codes, historical data, and system performance metrics, technicians can use the Symphony Contractor Portal to troubleshoot and diagnose issues before they arrive onsite for a repair. This minimizes time-consuming driving trips to and from the homeowner—saving time and money for both contractors and consumers. It can even export data to a CSV for in-depth performance analysis.
Symphony puts WaterFurnace ingenuity at your fingertips or on your computer screen, 24/7. It gives consumers limitless customization and control, while giving installing contractor technicians unprecedented access to system performance information. The future of geothermal technology is here—and Symphony puts it right in the palm of your hand.
For more information, visit https://www.waterfurnace.com/symphony
About WaterFurnace International: WaterFurnace International, Inc. is a leading manufacturer of residential, commercial, industrial and institutional geothermal and water source heat pumps. Although it earned a reputation as a leader in geothermal heat pumps, WaterFurnace has worked in recent years to innovate new technologies, integrate key trends, and grow the core business to represent a complete portfolio of clean and sustainable solutions. Our purpose is to transform the way we use energy, protect resources for future generations, and give people the freedom to focus on life. WaterFurnace was founded in 1983, and the company is headquartered in Fort Wayne, Indiana.
For the latest news and updates from WaterFurnace, connect with us on your favorite social media sites – follow us on Twitter (@WaterFurnace), like us on Facebook or view the WaterFurnace YouTube Channel. Additional information about the Company and its products is available at www.waterfurnace.com.
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